Shipment & Delivery

Processing Time

 Once your storybook album order is placed, please allow 3 business days for processing before shipment.

Delivery Time

Standard shipping within the United States typically takes 3–7 business days once the order has been shipped.

Shipping Rates
Shipping rates are calculated at checkout based on the destination and selected shipping method. Free shipping may be available for orders over a certain amount. Please check our website for current promotions.

Shipping Methods
We offer standard shipping through our trusted carriers for all domestic orders. Expedited shipping options may be available at an additional cost for faster delivery.

Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the provided tracking number on the carrier's website.

Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete to avoid delivery delays. We are not responsible for lost or delayed shipments due to incorrect addresses provided by the customer.

Delivery Issues
If you encounter any delivery issues or have not received your order within the expected timeframe, please contact us immediately for assistance. We will work with the carrier to resolve any delivery issues and ensure your order reaches you promptly.

Returns
We accept returns within 14 days of delivery for unused items in original condition. Customer is responsible for return shipping. No exchanges available at this time. View Return Policy